BACD Workshop - Hold on to your patients

05/11/2014 Tracy will be at the BACD in Liverpool this week and running a workshop on how to keep your patients

I cannot wait to see many of you at this week's BACD Annual Conference in Liverpool. It promises to be a fantastic opportunity for dentists to meet with like-minded individuals as well as keep up-to-date with the latest clinical tips and business management expertise. If you would like to hang on to your patients (and gain some new ones too!) then make sure that you see my presentation on Saturday 8th November, entitled ‘Hold on to your reputation and your clients'.

This workshop has been specially designed for the BACD event by myself and is a workshop on how to handle telephone calls. One may think that this was straightforward but alas it is not. So many dentists and teams do not know how to use the telephone effectively in their business. It is the most powerful sales tool that you have, but many allocate little time towards the capable use of it. I see many practices throwing money away on a daily basis - just see my infographic on how much your practice could lose in a year.  How sure are you that your practice does this well now? If there is just one scintilla of doubt, I recommend you see me on Saturday.


To get your own free copy of our infographic, please visit email

For more details on any of our training programmes offered, please call me on 01438 217944.

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